At BLUE WHALE TECHNOLOGIES, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our Managed Service Provider (MSP) solutions, visit our website, or interact with our services.
Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, billing details, and other identifiers provided during inquiries or service use.
Technical Information: IP addresses, device details, browser type, operating system, and usage data when accessing our website or systems.
Service Data: Information related to IT infrastructure, systems, or accounts that we manage on behalf of clients.
How We Use Your Information
We use collected data for the following purposes:
To provide and maintain our IT and MSP services.
To improve, personalize, and secure our offerings.
To communicate with you regarding updates, incidents, and support.
To process payments and manage billing.
To comply with legal and regulatory obligations.
Information Sharing & Disclosure
We do not sell your personal information. However, we may share information with:
Service Providers & Partners assisting in delivering IT solutions.
Regulatory Authorities when required by law.
Authorized Personnel within your organization to deliver contracted services.
Data Security
At BLUE WHALE TECHNOLOGIES, we implement appropriate technical and organizational measures to safeguard your information against unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.
Data Retention
We retain personal and service-related data only for as long as necessary to fulfill our contractual and legal obligations or as permitted by law.
Your Rights
Depending on your location, you may have rights to:
Access, correct, or delete your personal data.
Restrict or object to certain data processing.
Request data portability.
Withdraw consent at any time (where applicable).
To exercise these rights, please contact us at Abdullah@bluewhales-tech.com.
Third-Party Links
Our website or services may contain links to third-party websites. We are not responsible for their privacy practices or content.
Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or our practices, please contact us:
BLUE WHALE TECHNOLOGIES
Email: Abdullah@bluewhales-tech.com
Phone: +44 7400704060